IMPLEMENTASI PRINSIP 5A PADA STRATEGI PENINGKATAN JUMLAH KUNJUNGAN WISATAWAN PASCA PANDEMIC CORONAVIRUS DESEASE (COVID-19): STUDI KASUS DI TWA. GUNUNG TANGKUBAN PERAHU

Penulis

  • Laela Susanto Universitas Mayasari Bakti
  • Anggi Universitas Mayasari Bakti

DOI:

https://doi.org/10.70871/acitya.v1i1.11

Kata Kunci:

kunjungan wisata, strategi pemulihan, pandemi covid -19

Abstrak

Pemulihan suatu kawasan wisata tidak terlepas dari peran stakeholders di dalamnya baik dari pemerintah, swasta, maupun masyarakat. Suatu kawasan wisata membutuhkan keterlibatan semua pihak yang dinaungi oleh suatu lembaga pengelolaan baik berupa komunitas, kelompok sadar wisata (pokdarwis) ataupun berbadan hukum. Perkembangan yang baik dari suatu kawasan wisata dapat ditandai dengan strategi pemulihan pasca pandemi Coronavirus desease 19 (Covid-19) dengan adanya peningkatan  angka baik dalam jumlah pengunjung, pendapatan, dan lainnya. Seperti halnya di Taman Wisata Alam Gunung Tangkuban Perahu, pihak pengelola perlu melakukan strategi pemulihan, berdasarkan komponen 5A dalam pariwisata sehingga dapat menaikan jumlah kunjungan wisatawan. Adapun data, berasal dari hasil wawancara dan observasi langsung ke tempat penelitian serta tinjauan pustaka. Strategi pengembangan TWA Gunung Tangkuban Perahu adalah memberikan rasa aman dan nyaman dengan protokol kesehatan yang memadai. Selain itu saat ini TWA Gunung Tangkuban Perahu memiliki spot baru yaitu sebagai sarana yang dapat digunan oleh wisatawan dalam mengabadikan kunjungan tanpa ada biaya tambahan. Strategi yang di lakukan oleh pengelola TWA Gunung Tangkuban Perahu sudah baik, apalagi jika pengelola dapat menjaga kebersihan fasiitas yang ada, berkolaborasi dengan pihak media untuk mempromosikan daya tarik wisata. Penerapan strategi ini diharapkan optimal apabila masing-masing stakeholder mempunyai peran yang berimbang sesuai dengan bidangnya.

Referensi

Akgunduz, Y., & Eser, S. (2022). The effects of tourist incivility, job stress and job satisfaction on tourist guides’ vocational commitment. Journal of Hospitality and Tourism Insights, 5(1), 186–204. https://doi.org/10.1108/JHTI-07-2020-0137

Albayrak, T. (2018). Classifying Daily Tour Service Attributes by Three-Factor Theory of Customer Satisfaction. Journal of Quality Assurance in Hospitality and Tourism, 19(1), 112–125. https://doi.org/10.1080/1528008X.2017.1343169

Alrawadieh, Z., Cetin, G., Dincer, M. Z., & Istanbullu Dincer, F. (2020). The impact of emotional dissonance on quality of work life and life satisfaction of tour guides. Service Industries Journal, 40(1–2), 50–64. https://doi.org/10.1080/02642069.2019.1590554

Ardita, I. K., & Suryawan, I. B. (2019). Tingkat Kepuasan Wisatawan Terhadap Kualitas Pelayanan Di Sanggar Seni Yasa Putra Sedana di Kecamatan Payangan, Kabupaten Gianyar, Bali. Jurnal Destinasi Pariwisata, 7(2), 332. https://doi.org/10.24843/jdepar.2019.v07.i02.p18

Cetin, G., & Yarcan, S. (2017). The professional relationship between tour guides and tour operators. Scandinavian Journal of Hospitality and Tourism, 17(4), 345–357. https://doi.org/10.1080/15022250.2017.1330844

Chalki, A., Koutras, C. D., & Zikos, Y. (2018). A quick guided tour to the modal logic S4.2. Logic Journal of the IGPL, 26(4), 429–451. https://doi.org/10.1093/jigpal/jzy008

Fadhil, R. M., & Zaenuri, M. (2021). Strategi Recovery Dinas Pariwisata Kota Yogyakarta Pada Masa New Normal. Jurnal Pemerintahan Dan Kebijakan (JPK), 2(2), 60–71.

Fotiadis, A., Polyzos, S., & Huan, T. C. T. C. (2021). The good, the bad and the ugly on COVID-19 tourism recovery. Annals of Tourism Research, 87. https://doi.org/10.1016/j.annals.2020.103117

Fukuda, C., & Burdelski, M. (2019). Multimodal Demonstrations of Understanding of Visible, Imagined, and Tactile Objects in Guided Tours. Research on Language and Social Interaction, 52(1), 20–40. https://doi.org/10.1080/08351813.2019.1572857

Gössling, S., Scott, D., & Hall, C. M. (2020). Pandemics, tourism and global change: a rapid assessment of COVID-19. Journal of Sustainable Tourism, 0(0), 1–20. https://doi.org/10.1080/09669582.2020.1758708

Gunagama, M. G., Naurah, Y. R., & Prabono, A. E. P. (2020). Pariwisata Pascapandemi: Pelajaran Penting dan Prospek Pengembangan. LOSARI : Jurnal Arsitektur Kota Dan Pemukiman, 5(2), 56–68. https://doi.org/10.33096/losari.v5i2.76

Hairunisya, N., Subiyantoro, H., & Kartadie, R. (2019). PKM Pendampingan Sadar Wisata dan Pengembangan Website Desa. MATAPPA: Jurnal Pengabdian Kepada Masyarakat, 2(2), 91. https://doi.org/10.31100/matappa.v2i2.442

Hansen, A. H., & Mossberg, L. (2017). Tour guides’ performance and tourists’ immersion: facilitating consumer immersion by performing a guide plus role. Scandinavian Journal of Hospitality and Tourism, 17(3), 259–278. https://doi.org/10.1080/15022250.2016.1162347

Harley, J. M., Lajoie, S. P., Tressel, T., & Jarrell, A. (2020). Fostering positive emotions and history knowledge with location-based augmented reality and tour-guide prompts. Learning and Instruction, 70(June 2017), 1–16. https://doi.org/10.1016/j.learninstruc.2018.09.001

Hendrita, V. (2017). Kebijakan Pengembangan Pariwisata Di Kabupaten Tanah Datar. Agrifo : Jurnal Agribisnis Universitas Malikussaleh, 2(2), 73. https://doi.org/10.29103/ag.v2i2.379

Houge Mackenzie, S., & Raymond, E. (2020). A conceptual model of adventure tour guide well-being. Annals of Tourism Research, 84(April), 102977. https://doi.org/10.1016/j.annals.2020.102977

Hwang, J., & Lee, J. H. (2019). Relationships among Senior Tourists’ Perceptions of Tour Guides’ Professional Competencies, Rapport, Satisfaction with the Guide Service, Tour Satisfaction, and Word of Mouth. Journal of Travel Research, 58(8), 1331–1346. https://doi.org/10.1177/0047287518803199

Masri, S. & Sofian ,E. 1989. Metode Penelitian Survai, Jakarta : LP3ES

Kuo, N. Te, Cheng, Y. S., Chang, K. C., & Chuang, L. Y. (Lily). (2018). The Asymmetric Effect of Tour Guide Service Quality on Tourist Satisfaction. Journal of Quality Assurance in Hospitality and Tourism, 19(4), 521–542. https://doi.org/10.1080/1528008X.2018.1483283

Khosrow, Mehdi. (2002). Issues & Trends of Information Technology Management In Contemporary Organizations. USA: Idea publishing

Kotler, Phillip. (2003). Marketing Management 11th Edition. New Jersey: Prentice Hall Int’l

Látková, P., Jordan, E., Vogt, C., Everette, M., & Aquino, C. (2018). Tour Guides’ Roles and Their Perceptions of Tourism Development in Cuba. Tourism Planning and Development, 15(3), 347–363. https://doi.org/10.1080/21568316.2017.1349687

Law, R., Li, G., Fong, D. K. C., & Han, X. (2019). Tourism demand forecasting: A deep learning approach. Annals of Tourism Research, 75(January), 410–423. https://doi.org/10.1016/j.annals.2019.01.014

Lee, S. J. (2017). A review of audio guides in the era of smart tourism. Information Systems Frontiers, 19(4), 705–715. https://doi.org/10.1007/s10796-016-9666-6

Mangion, M. L., Durbarry, R., & Sinclair, M. T. (2005). Tourism competitiveness: Price and quality. Tourism Economics, 11(1), 45–68. https://doi.org/10.5367/0000000053297202

Nainggolan, D., & Adikampana, I. (2015). Strategi Pengembangan Pantai Sawangan Sebagai Daya Tarik Wisata Nusa Dua. Jurnal Destinasi Pariwisata, 3(2), 45–50.

Özdemir, C., & Yolal, M. (2017). Cross-cultural tourist behavior: An examination of tourists’ behavior in guided tours. Tourism and Hospitality Research, 17(3), 314–324. https://doi.org/10.1177/1467358415589658

Pabel, A., & Pearce, P. L. (2018). Selecting humour in tourism settings – A guide for tourism operators. Tourism Management Perspectives, 25(October 2017), 64–70. https://doi.org/10.1016/j.tmp.2017.11.005

Pitana, I Gde. dan Surya Diarta, I Ketut. (2009). Pengantar Ilmu Pariwisata. Yogyakarta: Penerbit Andi.

R.Payangan, O. (2017). Kajian Penawaran (Suppy) dan Permintaan (Demand) dalam Pariwisata. Kepariwisataan Makassar, 11(01), 69–81.

Rahmatika, A. N. (2021). Strategi Pengembangan Wisata Guna Meningkatkan Perekonomian Masyarakat Pada New Normal (Studi Kasus Di Agrowisata Bale Tani). Youth & Islamic Economic, 02(01), 18–34. http://jurnalhamfara.ac.id/index.php/yie/article/view/130

Scolozzi, R., Da Re, R., Masiero, M., Pellegrino, D., & Marino, DavideSchirpke, U. (2018). Recreational ecosystem services in protected areas: A survey of visitors to Natura 2000 sites in Italy. Journal of Outdoor Recreation and Tourism, 21(August 2017), 39–50. https://doi.org/10.1016/j.jort.2018.01.003

Seyitoğlu, F. (2020). Tourists’ perceptions of the tour guides: the case of gastronomic tours in Istanbul. Anatolia, 31(3), 393–405. https://doi.org/10.1080/13032917.2020.1735462

Shields, D., Verga, F., & Blengini, G. A. (2014). International Journal of Sustainability in Higher Education Article information : International Journal of Sustainability in Higher Education, 15(4), 390–403.

Sidiq, S., & Prihatmaji, Y. P. (2017). Pemberdayaan Masyarakat Melalui Pengembangan Desa Wisata Nglingo Dalam Mendukung Kulon Progo the Jewel of Java. AJIE-Asian Journal of Innovation and Entrepreneurship, 02(03), 2477–3824.

Sigala, M. (2020). Tourism and COVID-19: Impacts and implications for advancing and resetting industry and research. Journal of Business Research, 117(June), 312–321. https://doi.org/10.1016/j.jbusres.2020.06.015

Strietska-Ilina, O., & Tessaring, M. (2005). Trends and skill needs in tourism. In Cedefop Panorama Series (Vol. 115). https://www.cedefop.europa.eu/files/5161_en.pdf

Sugiyono. 2012. Metode Penelitian Kuantitatif, Kualitatif R&D , Bandung: Alfabeta

Suprihatin, W. (2020). Analisis Perilaku Konsumen Wisatawan Era Pandemi Covid-19 ( Studi Kasus Pariwisata di Nusa Tenggara Barat ). Jurnal Bestari, 19(1), 56–66.

Walakula, Y. benony. (2020). Analisis Eksistensi Pariwisata Indonesia di Tengah Situasi Pandemi Corona Virus Disease (Covid19). NOUMENA: Ilmu Sosial Keagamaan, I(1), 47–52. https://e-journal.iaknambon.ac.id/index.php/N/article/view/165

Walker, K., & Weiler, B. (2017). A new model for guide training and transformative outcomes: a case study in sustainable marine-wildlife ecotourism. Journal of Ecotourism, 16(3), 269–290. https://doi.org/10.1080/14724049.2016.1245736

Weissker, T., & Froehlich, B. (2021). Group Navigation for Guided Tours in Distributed Virtual Environments. IEEE Transactions on Visualization and Computer Graphics, 27(5), 2524–2534. https://doi.org/10.1109/TVCG.2021.3067756

Diterbitkan

2022-08-31 — Diperbaharui pada 2024-12-15

Versi

Artikel Serupa

Anda juga bisa Mulai pencarian similarity tingkat lanjut untuk artikel ini.